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contacts Sign In
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Privacy policy

This privacy policy was last updated on 23.04.2020.

This notice describes how we use your information.

By clicking on the ‘Confirm’ button on sign up, by visiting www.supportlocalbusiness.ie you are accepting the practices described in this Privacy Notice.

This Privacy Notice sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks including apps and tablets (we use the term ‘Website’ to refer to any and all types of technology including websites that you use to access our content and services) by DFL BUSINESS CONSULTING (DFL). If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

  1. What Personal Information About Users Do We Gather?

DFL Business Consulting (“we”, “us”, or “DFL”) collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the Data Protection Laws which include the Data Protection Act 1998 and any replacement legislation, and the General Data Protection Regulations (GDPR). The Data Protection Laws apply across the European Union and we are responsible as ‘controller’ of that personal information for the purposes of those Laws. The information we gather about Users helps us personalise and continually improve your experience. Some Users of our Website will also be Members. You are a Member if you register on our Website as a Client or a Trade Business. Here are the types of information we gather.

  • Information You Give Us:We receive and store any information you enter on our Website or give us in any other way. By registering with DFL as a Member via our Website, you choose to accept the practices described in this Privacy Notice. We use the information that you provide for such purposes as set out in here. Please note that it is possible to authorise another individual to operate and manage your account on your behalf. However, if you have such an arrangement in place, you still remain primarily responsible for the use of your account, and any liability that may arise in connection with that use, including for any and all payments due under it or claims brought against you in respect of that use.

  • Automatically Collected Information:We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies”, and we obtain certain types of information when your Web browser accesses our Website or advertisements and other content served by or on behalf of DFL on other websites.

  • E-mail Communications:To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mails from us if your computer or device supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our Users. If you do not want to receive e-mail or other mail from us, please adjust your contact preferences.

  • Facebook and other Social media platforms:You may integrate your account with social media platforms including Facebook and Twitter. By doing so you authorise us to collect your information, such as your username, encrypted access credentials, and other information, that may be available on or through your social media account. Such information may include your name, profile picture, country, hometown, e-mail address, date of birth, gender, friends’ names and profile pictures and networks. We may store this information and use it for the purposes explained in here and to verify your credentials with social media platforms.

  • Information From Other Sources:We might receive information about you from other sources and add it to our account information.
  1. Does DFL Share The Information It Receives?

Information about our Members is an important part of our business. We share Member information only as described below and with controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. We do not typically share personal information about Users who are not Members.

  • When You Make you profile:We share Trade Business information with all the Homeowners looking for Tradesmen on our Website

  • Third-Party Service Providers:We appoint third party companies and individuals as data processors to perform functions on our behalf. We will provide your personal data to such data processors in order for them to assist us in providing you with services. In some circumstances we may need to share personal data with such data processors in advance of you requesting a specific service, for instance so that the data processor can contact you regarding services that are within your membership package but to which you may not have signed up. The information shared with data processors may include your DFL User ID, name, email address, phone number and postal address. Our data processors will only have access to personal data needed to allow them to make our services available to you and will only use your personal data for this purpose. Examples of services provided on our behalf by our third party service providers include operation and administration of our member benefits portal, removing repetitive information from User lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, providing anti-fraud services and providing customer services. In sharing your information with these parties we are pursuing our legitimate business interests having assessed those interests against the benefits to you of the additional efficiencies gained by the use of third party suppliers, assured ourselves of the ability of those third party service providers to control and protect your information and taken account of the types of personal information we share.
  • Promotional Offers:Sometimes we run competitions or send offers available to all Members or selected groups of DFL Members jointly with or on behalf of other businesses. When we do this, we do not give that business your name and address unless you have consented. If you wish to change your ability to receive such offers, you can adjust your contact preferences at any time by following the link contained in any of our marketing communications or accessing the Website and following the instructions.

  • Business Transfers:As we continue to develop our business, we might sell or buy products, subsidiaries, or business units. In such transactions, User information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the User is notified otherwise). Also, in the event that we or our successor or substantially all of our assets are acquired, User information will of course be one of the transferred assets.

  • Facebook And Other Social Media Services:We offer many ways for Users to find enjoy, and share content about Trade Businesses from a range of sectors. We enable and encourage users to explore who else is using our Website and their public profiles. Most of your information (apart from financial information) including job budgets and spending on services commissioned via our Website is publicly available to others. What may be shared or made visible on our Website includes your name and/or username, profile picture, tier of membership, details of users that you follow and your activity, including the designs and projects you like, social media applications that you link to your account and user content that you post on our Website. Your activity on our Website will automatically appear in the activity feed of friends and users who follow your profile on our Website.We may use your public information to promote DFL and/or the Website and to help others find and follow you and/or your profile (content on the Website) through social media services. Where we undertake this activity and that set out above relating to search engines and social media we are doing so in pursuit of our legitimate business interests having assessed these interests against the information we are using (much of which is publicly available) and any risks to Trade Businesses.We may also notify others via email or through social media services about your account activity if such activity is also of interest to your social media contacts or other users of our Website. Likewise, we may notify you about such activity of others.If you connect your account on the Website to a social media platform, the default setting may allow the Website to automatically share your activity with that social media platform including the information mentioned above. You understand that such information may be associated with, and published on, your social media account.You can also share information and content from your profile by using the share functionality on the Website. Please note that sharing such content on a social media platform means that the content may be posted as activity on the Website, regardless of your account settings. To share an individual item of content to a social media platform you will be prompted to enter your access credentials for that third party service. DFL may store your social media platform usernames and an access token obtained from the social media platform, so that you are able to share content on that social media platform without entering your access credentials again.You acknowledge and agree that the use of your information by any third party website or social media platform will be governed by their own privacy policies.While you can use your Marketing Preferences to choose what communications you receive from us, you can also manage your public information by changing your sharing preferences. However, please note that it may not be possible for Trade Businesses to make certain information private on our Website, including your name and/or username, profile picture, and other basic information, such as the users you follow on our Website. Such information which is set to “public” in your settings, such as projects you like, may be used, re-shared or linked to by others on our Website or across the web, so please use your profile carefully and manage your account settings regularly. Remember that if you make profile content private, others who already subscribe to or otherwise have the details of such content may still have access to it. Also keep in mind that images, comments you make and other content added to your profile may include personal information, such as username, which could enable other persons to find you on our Website or on Facebook, Twitter or other social media platforms.To manage your sharing preferences on social media platforms, please visit your account settings on that social media platform.

  • Sharing Information With Facebook, Twitter And Other Social Media Platforms:To personalise your experience, we may share information we have collected about you with Facebook, Twitter and other social media platforms, such as high level geographic information, your design preferences, settings and technical data. However, we take precautions to prohibit Facebook, Twitter and other social media platforms from attempting to identify you using the information we provide to them or by collecting additional information without your consent. Facebook, Twitter and other social media services may be able to identify you and associate the information previously provided by ratedpeople.com with you. You agree and understand that a social media provider’s privacy policy governs its use of your information that we provide to it or that it collects from you.

  • Payment Data:We will collect and process payment and financial data when you sign up to our subscription service or use our payment service to pay for services sourced through our Website. This information will be stored by third party payment processors. The third party payment processors will provide us with some payment information about you, including a unique token, your payment card type, the expiry date (in some instances the first 6 digits), and last four digits of the payment card. This information will enable you to make additional purchases through the Website using the card details which you have previously provided.If you choose to pay for the services by invoice, DFL will collect and transfer information, including your name, date of birth and phone number, to our invoicing marketplace provider to enable credit checks to be carried out and an invoice to be sent to you. The use of your data by our invoicing marketplace provider is subject to its own privacy policy.We may also collect additional information including your postal code, mobile number and details of your transaction history.
  1. How Secure Is The Information We Hold About You?
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input;
  • We reveal only the last four digits of your credit card numbers when confirming any payment transaction;
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
  1. What About Third-Party Advertisers And Links To Other Websites?

Our Website, Apps, and any Electronic Media may include third-party advertising and links to other websites. If you access other websites using the advertising or links provided, the operators of those websites may collect information from you which will be used by them in accordance with their privacy notice which may differ from ours. For more information about third-party advertising on our Website, please read our Cookies policy.

  1. What Information Can You Access?

Our Website and other websites operated by DFL gives you access to a broad range of information about your account and your interactions with our Website for the limited purpose of viewing and, in certain cases, updating that information.

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